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What to include in your message

For a question about a new rental, tell us your DFW city or ZIP, the package you are considering, and the dates you have in mind. If you already booked, include the name or email used at checkout so we can find the order. Do not send card numbers or sensitive payment details in a message. The form above is for questions, not an order; you can choose a package and pay online when you are ready.

For drop-off or pickup questions, tell us the address involved and whether you mean the empty tote drop-off or the empty tote pickup. If you need to change your pickup date, contact us before the scheduled collection. STORVA rents reusable moving totes and black 4-wheel dollies in Dallas–Fort Worth. Customers pack, move and unpack their belongings themselves.

Find an answer before you write

Home packages: Dorm / Studio includes 10 totes for 1 week at $89; 1 Bedroom includes 20 totes and 1 black 4-wheel dolly for 2 weeks at $115; 2–3 Bedrooms includes 40 totes and 1 black 4-wheel dolly for 2 weeks at $209; 4+ Bedrooms includes 60 totes and 2 black 4-wheel dollies for 2 weeks at $239. Free next-day delivery & pickup. The Dorm / Studio package is shorter than the larger home packages, so check the included rental length when choosing dates. If you have more belongings than usual, try the tote calculator before selecting a package.

Our FAQ covers the rental process, while the help center has answers to common booking and service questions. You can call or text (214) 444-3699, or email hello@storva.com. We do not offer a moving crew; we drop off empty totes and pick up the empties when you finish unpacking. For the fastest answer, send the relevant dates and order details rather than payment information.

Frequently asked questions

Can I book through the contact form?

No. Choose your package and dates in the online booking form and pay by card to confirm an order.

Can I call or text STORVA?

Yes. Call or text (214) 444-3699, or email hello@storva.com.

What if I need more rental time?

Contact us before pickup to request an extension. Extension charges use the card on file.